Refund & Returns Policy

Refund & Returns Information

Last updated: September 17, 2026

WaddaGamer is a marketplace platform that connects customers with local gaming accessory stores and independent delivery partners. WaddaGamer does not sell, ship, or fulfill products directly.

Local Delivery Orders

If your locally delivered order arrives incorrect, damaged, or missing items, please contact WaddaGamer support within 24 hours of delivery.

Eligible issues include:

  • Missing items
  • Incorrect items
  • Items damaged upon arrival

Once reviewed, WaddaGamer may issue a refund, credit, or replacement at its discretion.

Merchant-Shipped Orders

  • Refunds, returns, and exchanges are handled by the fulfilling merchant.
  • Shipping fees are non-refundable unless stated otherwise by the merchant.
  • Customers must follow the merchant's return instructions and timelines.

WaddaGamer is not responsible for merchant shipping or refund decisions.

Non-Refundable Items

The following items are generally non-refundable:

  • Opened or used gaming accessories
  • Hygiene-sensitive items (e.g., headsets, in-ear devices)
  • Clearance or final sale items
  • Products marked as non-returnable

Delivery Fees

Delivery and service fees are non-refundable once an order is completed, except in cases of delivery failure.

Cancellations

Orders may only be canceled within a short time after placement. Once an order is accepted, prepared, or shipped, cancellations may not be possible.

Refund Method

Approved refunds are issued to the original payment method or as WaddaGamer account credit. Processing times vary by payment provider.

Contact Us

For refund-related questions, contact: support@waddagamer.com